Location: Gurgaon (Onsite, 5 days a week)
Experience: 2-4 years in Cloud / DevOps / Infrastructure; 2+ years in Presales, Solution Architecture, or Customer-Facing Technical Roles
About infra360
Infra360 is a fast-growing Cloud, DevOps, and Infrastructure Services company helping startups and enterprises modernize, secure, and scale their platforms across AWS, Azure, and GCP.
We work with technology-driven organizations on:
- Cloud migrations and modernization
- DevOps & SRE enablement
- Cloud cost optimization and cloud economics
- Security, reliability, and platform scalability
At infra360, presales is a core business function, not sales support. This role directly impacts deal quality, delivery success, and long-term customer trust.
Role Overview
We are looking for a strong Presales / Solutions Architect who can bridge business requirements, technical architecture, and commercial clarity.
You will work closely with the Founder, Head of Growth / Customer Success, and Delivery Leads to design the right solutions, scope engagements accurately, and ensure infra360 wins the right deals — not just more deals.
This role has high ownership and visibility and acts as a gatekeeper for delivery quality.
Key Responsibilities
- Cloud Partner & Program Enablement
- Support AWS Partner Network (APN) requirements (GCP & Azure are big plus as well), including architecture alignment and assessment inputs
- Participate in cloud migration and modernization programs by owning technical eligibility and assessments
- Collaborate with the Head of Growth on deal registration, co-sell motions, and funding opportunities
- Client Discovery & Presales Ownership
- Lead technical discovery calls and workshops with CTOs, engineering leaders, and platform teams
- Understand customer pain points across scale, reliability, security, and cost
- Translate business context into clear technical and service-level solutions
- Solution Architecture & Design
- Design cloud and DevOps architectures primarily on AWS (Azure/GCP exposure is a plus)
- Define modernization approaches, including containers, serverless, CI/CD, observability, and SRE practices
- Create target-state architectures, diagrams in draw.io, migration strategies, and phased execution roadmaps
- Proposals, RFPs & SOWs
- Own technical solutioning for:
- Proposals and solution decks
- RFPs / RFIs
- Statements of Work (SOWs)
- Perform high-level effort estimation, scope definition, and risk identification
- Ensure solutions are delivery-feasible, margin-positive, and outcome-driven
- Cloud Economics & Assessments
- Conduct cloud cost assessments, optimization reviews, and TCO / ROI analysis
- Support cloud migration and modernization assessments (e.g., AWS MAP)
- Help customers understand cost vs performance vs reliability trade-offs
- Presales → Delivery Handover
- Ensure smooth handover from presales to delivery teams
- Clearly document assumptions, scope boundaries, risks, and success criteria
- Support early delivery phases to ensure alignment and avoid scope drift
- Internal Enablement
- Create reusable presales assets (architecture templates, pitch decks, estimation frameworks)
- Mentor engineers on solution thinking and customer communication
- Work with leadership to continuously improve win rates and deal quality
Required Skills & Experience
Technical
- Strong hands-on experience with AWS (mandatory)
- Good understanding of:
- Cloud networking, IAM, and security fundamentals
- Containers (Docker, Kubernetes, ECS/EKS/AKS)
- CI/CD pipelines and DevOps tooling
- Observability, reliability, and performance concepts
- Experience designing and reviewing production-grade cloud architectures
Presales & Business
- Proven experience in technical presales or solution architecture roles
- Comfortable leading customer-facing discussions and workshops
- Experience creating SOWs, proposals, and technical sections of RFPs
- Ability to explain complex technical ideas in simple, business-friendly language
Soft Skills
- Strong communication and stakeholder management skills
- High ownership mindset — comfortable pushing back on poorly scoped deals
- Structured thinking with strong attention to detail
- Collaborative approach with sales, delivery, and leadership teams
Good to Have
- AWS / Azure / GCP certifications
- Experience with managed services or consulting organizations
- Exposure to security, compliance, or audit-led engagements
- Experience working with mid-market or enterprise customers
What Success Looks Like in This Role
- Higher win rates with better-qualified opportunities
- Clean, well-scoped SOWs with minimal delivery escalations
- Strong trust from customers and internal delivery teams
- Reduced founder dependency on technical presales over time
- Improved margins and deal predictability
Why Join infra360
- High-ownership, high-impact role
- Direct collaboration with founders and leadership
- Opportunity to shape presales standards and solution frameworks
- Exposure to complex, real-world cloud and DevOps challenges
- Clear growth path as the company scales